2004-11-05

How to Cancel AOL Account

How to Cancel AOL Account

I did not even know that I had an AOL account. It seems to have been tied to some promotional site that promised a free something.

That really isn't the point of this blog, I'm sure you can find AOL horror stories all over the web.

After telling my credit card company to reverse the charge a few days ago, I decided I would call AOL today just to see what happened.

It was an unusually pleasant experience. Stephen, AKA MoonMan2001@aol.com, offered another 2 months of free service and suggested that I can get FREE AOL service for life by going to keyword AOLVALUE. I don't believe it for a second, but as retention programs go, I was very impressed.

By the way, MoonMan2001, is obviously an American native. So my fears of my call being chopped up and shipped across three continents over VoIP were quickly soothed. I was only on hold for maybe 90 seconds.

I still don't use AOL and I don't plan on using AOL anytime soon, but I am very impressed with these improvements.

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